Terms & Conditions

By booking with Impact Services International Ltd you agree to the following Terms and Conditions (T&C)

A Courses

A1. Goup Courses
If we don’t reach the minimum number of students for Group Courses, you will be refunded in full.
If you cannot attend a group lesson on schedule, no make-up will be available.
If you fail to complete your group course by the final course date, no remaining lessons or refund will be available.

A2. Private Courses
Book your lesson in advance when you know you’ll have a free and stable time slot. You must cancel your booking 24 hours before the lesson start time (working days Monday to Friday 9.00-17.00 with the office). Failure to do so will result in the loss of lesson, as if the lesson had been used.

Private Course Validity: 1-19 hours are valid for 3 months; 20-39 hours are valid for 6 months; 40+ hours are valid for 12 months. If you fail to complete all your lessons before the validity date, no remaining lessons or refund will be available.

B Fees

B1. Registration Fee
Registration Fee is non-refundable

B2. Tuition Fee
Tuition Fee is non-refundable after course begins. Tuition Fee is refundable in full for those who cancel the course four weeks or more before their intended start date, two to four weeks before 50%, less than two weeks no refund. At any time, a Cancellation Fee equivalent to £20 will be charged if you cancel the course. Refunds will be made to the person or agency that paid. Students who have paid for their tuition through agency must apply to that agency for a refund. You are responsible for any bank processing fees. If you want to change course arrangement after course begins, you must give Impact Services International Ltd a written notice two weeks in advance. Change is not guaranteed and will be only made upon availability. A Course Change Fee equivalent to £20 will be charged.

B3. Accommodation Fee
Please refer to your confirmation letter from the school providing your accommodation. Refunds will be made to the person or agency that paid. Students who have paid for their accommodation through agency must apply to that agency for a refund. You are responsible for any bank processing fees. If you want to change accommodation arrangement, you must give Impact Services International Ltd a written notice two weeks in advance. Change is not guaranteed and will be only made upon availability. An Accommodation Change Fee equivalent to £20 will be charged.

C Suspension Policy

If you want to suspend your course, you must give Impact Services International Ltd a written notice two weeks in advance. The maximum suspension period is 6 months. A Suspension Fee equivalent to £20 per month will be charged.

D Transfer Policy

If you are unable to continue your course, you can transfer the remainder lessons to a friend. A Transfer Fee equivalent to £20 will be charged

E Unusual Event

Your program may be disrupted by an unusual event that Impact Services International Ltd could not possibly control. If the unusual event is serious enough to significantly affect your program, we will try to arrange a suitable alternative if possible. We do not make any refunds in these situations. We cannot accept liability for the effect of any unusual event or for any loss, damage, expense or claim of any disruption you suffer as a result.

F Phots and Comments

You agree that we may use any photos(s)/ video(s) we take of you or any written comments you make during or in connection with your stay without obtaining further permission or making any payment to you.

G Code of Conduct

You are expected to be respectful and courteous and must obey all local laws. Impact Services International Ltd reserves the right to terminate or refuse service to any participant who fails to comply with the laws and rules, or for any other reason deemed necessary at the sole discretion of Impact Services International Ltd. You are responsible for any and all damages you cause and must directly compensate the owner of the property involved.

H Liability Release

Please read the following agreement of release and waiver of liability carefully:

H1. I hereby release, waive, discharge and covenant not to sue Impact Services International Ltd, its owners, its employees and its agents, (all for the purposes herein referred to as ‘the Releases’), from all liability to the undersigned, his or her personal representatives, assigns, heirs, and next of kin for any and all loss or damage, and any claim or demands therefore on account of injury to the person or property or resulting in death or injury of the undersigned while I am in or upon the premises used by the Releases.

H2. I hereby assume full responsibility for the risk of bodily injury, death or property damage that maybe due to the negligence of the Releases or otherwise while I am in or upon the premise and/or while practicing courses or other related activities offered by the Releases.

H3. I expressly agree to indemnify and hold no liability to the Releases, for any legal fee, court costs and any other expense that may be incurred by the Releases, arising out of the necessity of defending any legal action instituted by injuries, death or property damage suffered; or injuries, death or property damage caused by me.

I Others

I1. Upon receiving the contract in which the detailed fees are listed, you should pay in full before the payment due date. You are responsible for any bank processing fees. In case of payment failure, the relevant services cannot be guaranteed.

I2. During the valid duration of X visa, I guarantee not to participate in any paid employment or paid internship unless the local law allows me to. During my study, I shall have a minimum of 80% attendance record.

I3. It is your responsibility to have a valid passport, visa, and insurance during your studies.

Still have questions or need help? Give us a call at 020 7379 5109